Privacy Policy

Last Updated: December 17, 2025

At ZHI Patented Technologies ("we," "us," or "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (zhitechnologies.com), purchase our products (such as transdermal patches), or interact with our services.

We sell wellness products, including cannabinoid-based transdermal patches (CBD, CBN, CBG) and Lidocaine patches. We do not provide medical advice, and our products are not intended to diagnose, treat, cure, or prevent any disease.

By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use our site or services.

1. Information We Collect

We collect information you provide directly and information collected automatically.

Personal Information You Provide:

- Contact details (name, email, phone, shipping/billing address)

- Account information (username, password if you create an account)

- Payment details (processed securely by third-party providers; we do not store full card numbers)

- Order history and preferences

- Communications (inquiries, feedback via forms or email)

Automatically Collected Information:

- Device and browser data (IP address, browser type, operating system)

- Usage data (pages visited, time spent, referring sites)

- Cookies and similar technologies (for analytics, functionality, and marketing—see our Cookie Policy)

Sensitive Information: We do not collect sensitive personal data (e.g., health conditions) unless voluntarily provided (e.g., in inquiries). Cannabinoid purchases may infer wellness interests, but we treat all data carefully.

2. How We Use Your Information

We use your information for:

- Processing and fulfilling orders (including shipping and customer support)

- Communicating with you (order confirmations, updates, responses to inquiries)

- Improving our website, products, and services (analytics and personalization)

- Marketing (newsletters, promotions—if you opt-in)

- Compliance (legal obligations, fraud prevention)

- Security (detecting and preventing unauthorized activity)

We do not sell your personal information to third parties for monetary consideration. Certain sharing (e.g., for targeted advertising) may be considered "sharing" under applicable laws—see your rights below.

3. How We Share Your Information

We share information with:

- Service providers (payment processors like Stripe, shipping carriers like USPS/UPS, analytics tools like Google Analytics)

- Legal authorities (when required by law or to protect rights)

- Business transfers (in mergers/acquisitions, your data may transfer as an asset)

All third parties are contractually obligated to protect your data and use it only for agreed purposes.

4. Cookies and Tracking Technologies

We use cookies for essential functions (e.g., cart), analytics (site improvement), and marketing (personalized ads). You can manage preferences via our cookie banner or browser settings. For details, see our separate Cookie Policy.

5. Data Security

We implement reasonable security measures (encryption, access controls) to protect your data. However, no system is 100% secure—use at your own risk.

6. Data Retention

We retain information as needed for business purposes, orders, and legal requirements (e.g., 7 years for tax records). We delete or anonymize when no longer needed.

7. Your Privacy Rights

Depending on your location, you may have rights under laws like CCPA/CPRA (California) or GDPR (EU/UK).

California Residents (CCPA/CPRA):

- Right to Know: Request categories/sources of data collected, purposes, and third-party sharing (twice per 12 months)

- Right to Delete: Request deletion (with exceptions)

- Right to Correct: Request inaccurate data correction

- Right to Opt-Out of Sale/Sharing: We do not sell data, but for sharing (e.g., cross-context advertising), click "Do Not Sell or Share My Personal Information" in footer

- Right to Limit Sensitive Data Use: Not applicable (we do not use sensitive data for inferencing)

- Non-Discrimination: No penalties for exercising rights

Submit requests via email to [email protected] or our web form. We verify identity and respond within 45 days.

EU/UK Residents (GDPR):

- Access, rectification, erasure, restriction, portability, objection

- Withdraw consent (where applicable)

- Lodge complaints with supervisory authorities

Contact us at [email protected]. We process requests promptly.

Other Regions: Similar rights may apply—contact us for assistance.

8. Children's Privacy

Our site and products are not for children under 18 (or 21 for cannabinoids in some areas). We do not knowingly collect data from minors. Contact us if you believe we have.

9. International Data Transfers

Data may transfer to the US or other countries. We use safeguards (e.g., standard contractual clauses) for adequate protection.

10. Changes to This Policy

We may update this policy—check the "Last Updated" date. Material changes notified via email or site notice.

11. Contact Us

Questions? Email [email protected] or write to:

ZHI Technologies

2962 NW. 60th St., Fort Lauderdale, FL 33309

For California-specific inquiries: Same contact. Authorized Agent? Provide signed permission.

Thank you for trusting ZHI Technologies with your wellness journey. We prioritize your privacy.